Mediation Process

Mediation Process

Fields:

Characteristics:

  • negotiation support for the conflicting parties by a neutral third party
  • confidential
  • future-orientated, resource-orientated and needs-orientated
  • voluntary
  • transparent
  • self-responsible

Process:

  • contact
  • mediation contract
  • negotiations

Effects:

  • clear structure through sorting of the issues to be discussed
  • conflict mitigation by dividing between factual level and relationship level
  • triggering a process of mutual understanding taking into account the real needs on all sides
  • sustainable results due to self-negotiated solutions

Duration:

  • various single appointments or all-day negotiations
  • Format depending on the individual needs
  • flexible adjustments possible

Costs:

  • depending on duration and complexity of each case
  • in general hourly rates